Administration Assistant

Hartford Primary School are recruiting an Office Administrator to join their busy office team.

The role is Grade 5, working 2 days/15 hours a week, term time only (Thursday and Friday 8am to 4.00pm). It is initially a temporary contract until the end of this academic year with a view to becoming permanent, with potentially additional hours becoming available. Actual salary working 15 hours term time only is £9150 per annum.

Hartford Primary School is a large two form entry school which has strong team ethos within the whole school staff. Although we are a large school, we pride ourselves on knowing each and every child and their family.

Our office team plays an important role in supporting children, families and the whole staff team within the school, as well as ensuring the smooth and efficient operational running of the school.

Reporting to the School Business Manager, this role is very much a customer service supporting role, as the person will often be the first point of contact on the phone, email or face to face for parents, children and visitors. It is therefore essential that they have a customer service, can do mindset, with a warm, supportive, friendly and helpful attitude.

It is also essential they can continually multitask, have energy to complete busy tasks quickly and efficiently and demonstrate teamwork not only with their office colleagues, but the rest of the school staff and leadership team. Discretion and confidentiality are absolutely essential.

The main duties of the role are:

• Be the first point of contact for initial enquiries to school
• Answer parent and staff queries on the phone, email and face to face
• Ensure all queries are forwarded to the appropriate staff members to be answered
• Contact parents when required for ad hoc queries
• Support teaching staff with photocopying, printing, stationery
• School trip end to end process
• Raise requisitions on finance system and track finance spend
• Staff absence data management

We would expect the individual to have:

• Proven experience in a busy school office preferred
• Working knowledge of Arbor and ParentPay, plus confidence with multiple IT platforms
• Excellent organisation and administrative skills with the ability to multitask and ensure that all tasks are completed
• Excellent customer service attitude, our role is to support our school community
• Excellent IT Skills including outlook, excel and word.
• Excellent personal and communication skills and a good sense of humour are essential
• Ability to work independently and unsupervised, and able to take own initiative
• Absolute discretion and confidentiality at all times

We encourage you to visit our school and will be holding school visits on Monday 19^th October at 9.30am. Please contact our school office on 01606 74164 to book a space.

Closing date for applications is 9am on Monday 2nd November, and interviews will take place on Wednesday 4th November 2026.

Start date will be as soon as possible, after completed DBS. If you require further information about the role, please contact us on sbm@hartfordprimary.cheshire.sch.uk or call the school office on 01606 74164.

Hartford Primary School is committed to safeguarding and promoting the welfare and safety of children and young people and expects all of its staff to share this commitment. References will be sought prior to interview, and an enhanced DBS check is required for the successful candidate.